IT support for Essex businesses under 100 users

Pay for the support you use. Not a fixed fee per person, per device, per month.

01708 344223
Cyber Essentials certified
Essex-based since 1995
95% of clients stay 5+ years
How our pricing works

No per-user bill. You only pay for support you use.

Most IT contracts charge a fixed fee per person or device, every month, whether you call or not. Our consumption-based model means we charge per support call. If your team has a quiet month, your bill is quiet too.

Businesses on this model save up to 48% compared to a typical fixed contract.

Typical IT Support

Fixed fee per user, every month


50 users
£20 / user / month
Whether you use it or not
Same bill

£12,000

Per year

Example based on a 50-60 person business. Your figure depends on how much support you actually use.

Learn more about our pricing

Small business specialists

Built for businesses with 5 to 100 people. Not scaled down from something bigger.

You get a full IT department - helpdesk, security, cloud, procurement, strategy - under one arrangement. No IT director needed on your end. A complete solution for small businesses, not an enterprise product with the edges cut off.

Helpdesk Support
Cybersecurity
Cloud and Microsoft 365
Procurement
Strategic IT planning
Local support team

We're Essex-based. You'll speak to one of us, not a ticket queue.

No account managed by committee, no explaining your setup from scratch every time you call. You'll build a relationship with the same handful of people, and they'll know your business before you finish the sentence.

FOS.net Jason O’Shea MBE
Jason O’Shea MBE
Managing Director
FOS.net Adam Germon
Adam Germon
Operations Manager
FOS.net Nick Archer
Nick Archer
Technical Manager
FOS.net Barry Halverson
Barry Halverson
Account Manager
FOS.net Chris Squires
Chris Squires
Account Manager
FOS.net Lee Caswell
Lee Caswell
Account Manager
FOS.net Vince Bailey
Vince Bailey
Project Manager
FOS.net Chris Rogers
Chris Rogers
Support Technician
FOS.net Adrian Collischon
Adrian Collischon
Support Desk Manager
FOS.net Stephen Gillham
Stephen Gillham
Support Technician
FOS.net Paul Norris
Paul Norris
Support Technician
FOS.net Adam Morley
Adam Morley
Support Technician
FOS.net Tyler Smith
Tyler Smith
Support Technician
FOS.net Sally Shoreham
Sally Shoreham
Microsoft Partner Manager
FOS.net Sonia Gomes
Sonia Gomes
Consultant IT Audit Team
FOS.net Aeron Joseph
Aeron Joseph
Support Technician
FOS.net Harvey Bateman
Harvey Bateman
Support Technician
95%
of our clients stay five years or more

In an industry where switching providers is common, that number is the answer to the question you're probably asking: can I trust them before I sign anything?

Businesses that switched to us

FOS.net provided first class support and straight forward easy to understand advice from the start.
Glen Anderson, Director
From purchasing servers to supporting our end-users FOS.net have been a safety net for our network integrity.
Kevin Gaywood, IT Manager
FOS.net are responsive to our requests and went the extra mile when helping us to switch to remote working.
Tim Coppard, Finance Director
Considering switching?

Think you're stuck in your contract? You might not be.

If your current IT provider is slow to respond, no longer proactive, or costing more than it should, staying isn't your only option. Many businesses assume they're locked in with no way out. Often, they're not.

We'll help you:

Understand your current contract position
Explore your exit options
Reduce or remove termination costs
Plan a smooth switch with minimal disruption
Find out whether a contract buyout is possible
Free, confidential, no obligation. You'll leave the call knowing exactly where you stand.

Frequently Asked Questions

How does your pricing actually work?

You pay for the support calls you make, not a fixed fee per person or device. If your team needs less support one month, you pay less. Most IT contracts charge the same fee whether you use them or not - ours doesn't.

What if I'm already in a contract with another provider?

Tell us where you stand and we'll help you understand your options, including whether an exit or buyout is possible. This is a genuine assessment, not a guarantee - but many businesses have more room to move than they think.

Is there a minimum contract length?

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What's included as standard?

Helpdesk support, cybersecurity, cloud and Microsoft 365 management, and IT procurement. One provider, one point of contact, no juggling multiple suppliers.

Do you only work with small businesses?

Yes - specifically businesses with 5 to 100 computer users. That's a deliberate focus, not a starting point we've grown out of. Our pricing, support model and team are all built around that size, not scaled down from an enterprise product.

How is this different from a sole trader or freelance IT person?

You get a full team, not one person. That means cover when someone's on holiday or unreachable, a proper helpdesk instead of one phone number, and ongoing security monitoring rather than support that only happens when something breaks.

Are you certified or accredited?

Yes - Cyber Essentials certified, and Microsoft 365 specialists.

Where do you cover?

Essex, Hertfordshire, Kent and Nationwide

How quickly do you respond?

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What happens after I get in touch?

A short call to understand your current setup, what's not working, and what a switch would look like - no obligation, no sales script.

Ready to talk?

95% of clients stay 5+ years. Up to 48% less than a typical fixed-fee contract.

01708 344223
No sales pitch. A straight conversation about whether we're a fit.
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